Customer Support with AI
Scale up your customer support while delighting your customers with prompt, multi channel and multi language interactions.
Our solutions are used by
Possibilities of AI in Customer Support
Auto Followup with leads
Let AI do the heavy lifting of your customer support by following up with leads or setting up appointments for your sales team. Its like hiring a huge army of customer support executives.
Chatbot for Customer interactions
Delight your customers with AI agents answering questions related to products, orders, policies or company based upon company knowledgebase, website FAQs, past answers and more.
Outreach on Social forums
Don’t just interact with customers, outreach to them. Search engine scale crawlers skim people talking about you on public forums, social media and more.
Advertising ROI optimization
Find which traffic channels are yielding maximum ROI and control budgets automatically. Maximizes conversions by changing layout in realtime based upon visitor attributes & past success rates.
Smart A/B Split testing
AI tests different layouts for different traffic streams, visitor segments, browsing attributes and more, figuring out best layout out of 100s of possible combinations.
CRM Data Enrichment
Autocomplete missing fields in your CRM data to empower your sales team with better decisions and precise search filters. WWW crawlers get the data of your leads with great precision.
75% millenials prefer Text Chat over On-Phone interactions. Are you ready?
Research by OpenMarket
What People are Building
Because an example is worth a thousand words!
HOW IT WORKS
AI for Sales & Marketing is powered by these components
Conversational agents
Build intelligent Chatbots, or Email bots for your Sales and Marketing team. Optimize your converstion rates over Social Channels and Lead funnels.
Text & Linguistics Engine
Converts unstrucutred into strucutred data (Text, Tweets, Audio,Video or more) at scale. Recognizes intents. buying stages and generate natural language.
Machine Learning
Learns behaviour of incoming traffic and leads to predict who would buy what product, coming from which traffic stream or demographic.
AI WEB CRAWLERS
Search engine grade crawlers, empowered with Artificial Intelligence, that skim the web for strucutred or unstructured data, articles, social conversations or more.
Vision AI
Text, Face, Object or Product recognition engine based upon custom trained models of Vision, that processes images or videos to recognize entities.
Seemless integration
Supports importing for popular customer support channels like Emails, Support ticket softwares, Social media and more.